According to the company, SAP Concur offers a secure, scalable global spend management solution, providing customers with spend enablement and settlement solutions overlaid with governance, oversight and control. The integration from Concur Travel to Concur Expense and the broader suite of SAP products allows customers to have a seamless experience. Concur Travel can be used with a large number of travel management companies and all major global distribution systems. Combining Concur products with app center partner solutions allows customers the flexibility to build a “connected global digital ecosystem” that aligns with specific objectives. The company touted its award-winning Tripit app as a valuable traveler companion as companies manage the return to travel.
Air: GDS agnostic and sources non-GDS content from industry leading aggregators. Air content includes all global full-service airlines and a majority of low-cost carriers. Concur also offers a TripLink product that enables connected travelers who need to book directly with key airlines to do so and still receive their corporate discounts, while enabling the travel manager to enforce travel policy and aggregate the data of direct-booked travel with OBT-booked travel. Participating suppliers include American Airlines, British Airways, Delta Airlines, Lufthansa Airlines, Southwest Airlines and United Airlines.
Accommodation: GDS, non-GDS, major aggregators such as HRS, Booking.com, global TMC aggregated hotel platforms from CWT, Amex GBT, BCD, FCM and others. TripLink direct-booking is enabled for key hotel suppliers. Participating portfolios include InterContinental Hotels, Marriott Hotels, HRS, Hyatt Hotels and Booking.com.
Rail: Rail operators in 17 markets across North America, EMEA & APAC. The most recent addition to Concur Travel’s desktop and mobile solutions is Renfe in Spain which includes corporate fares, seat maps and online cancellation. TripLink direct-booking is enabled for key rail suppliers as well. Participating suppliers include Trainline and Amtrak.
Car: GDS and aggregators. The tool allows for collection & pickup, home delivery and fleet. The TripLink direct-booking solution is enabled for key car rental suppliers as well. Participating suppliers include Avis North America, Hertz and Sixt.
NDC & Direct Connect: SAP Concur uses a third-party aggregator, Travelfusion, to help enable NDC content where warranted. Current NDC content from American Airlines, British Airways, Lufthansa Group and United Airlines is available. In addition, through the TripLink product, travelers can typically obtain all the benefits of NDC content by booking directly with the participating suppliers, but TMC servicing may be limited.