Welcome to the Business Travel News Academy—the managed travel industry’s only on-demand learning destination for anyone who touches business travel. This free, self-guided education series was developed for all expertise levels providing foundational knowledge for those new to the business and more granular topics for seasoned vets looking to strengthen their skill set.

The courses are comprehensive, but they are broken into sections that allow you to take easy breaks and return when you are ready to tackle more. Quizzes will test your knowledge—and you’ll earn a completion certificate for each course. Most importantly, you’ll know more. Enroll now!

*NEW* Selecting an Expense Management Solution

All travel managers—not just those who also manage expenses—need to know how the two practices fit together. This module digs into the key functionalities finance managers and travelers need to achieve expense reporting efficiencies and how to source tools that are a match for your programs. 

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*NEW* Taking on Travel Risk Management

All travel comes with inherent risk, but some trips are riskier than others. This BTN Academy chapter coaches you through how to assess and mitigate travel risk, and how to source third-party providers to support your strategies.

Working with Airlines

Understand the different levels of corporate contracts with low-cost carriers, legacy carriers, joint ventures and alliance groups. Learn how to source your program strategically and how performance is measured. (4 quizzes)

Working with Chauffeured Car Providers

While it’s a smaller spend category for most companies, chauffeured transportation can be a strategic contributor to a travel program. Car sharing platforms now also figure into this category and have specialized programs. Learn about both. (3 quizzes)

Learning Starts Here

This orientation video walks users through the Business Travel News Academy platform to optimize the users’ learning experience.

Structuring a Managed Travel Program

This course defines travel management stakeholders and guides users through the process of setting strategic goals that align with an organization’s culture. It offers an overview of travel program types that scale to organizational priorities. (4 quizzes)

Establishing a T&E Policy

This lesson guides users through the considerations required to create or revise a travel and entertainment policy. From defining and enabling program compliance to considering how the company should structure air, hotel and ground transport policies as well as elements like loyalty program usage personal travel extensions. (4 quizzes)

Selecting a Travel Management Company

Best practices in sourcing and selecting a travel management company—a critical partner for many travel programs that needs to align with organizational culture and goals. Learn about services offered, operating structures, commercial models and how the TMC connects other key players in the managed travel ecosystem. (5 quizzes)

Selecting a Travel Payment Provider

Payment isn’t always the travel manager’s responsibility. Even if not, travel managers should understand payment products and how they operate in the travel program to reduce program friction, influence compliance levels and deliver quality data for strategic decision-making. (4 quizzes)

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Selecting an Online Booking Tool

Online booking tools for business travel are more numerous and sophisticated than ever. Learn the purpose, functionalities, benefits and weaknesses of online booking tools and how to vet and select based on the scope and priorities of the program. Learn the nuances of buying direct from the tech provider, from a TMC reseller or working with a TMC's native booking. (3 quizzes)

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Setting Up a Corporate Lodging Program

Learn the use cases for different lodging types, from traditional hotels to extended stay and corporate serviced apartments, and how to source them. Understand rate structures and how to apply them strategically to support budget and business goals. (4 quizzes)

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Working with Car Rental Companies

Learn how to work with car rental companies in a corporate travel environment, from sourcing the program to measuring the results. Understand the trends and current market dynamics that may influence how you choose to work with your supplier set. (2 quizzes)

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