Recent Issues

Business Travel Buyers' Handbook 2022

Business travel and meetings have gathered significant momentum in the first half of 2022. Yet, the return to business travel won’t be without its challenges. Travel demand has spiked along with inflation to drive steep rate increases. Buyers navigate a complex service environment as well. Strong travel programs and partnerships should help — and that’s what BTN’s Business Travel Buyer’s Handbook is all about.

BTN Special Report: Revive, Restart, Revolutionize

Two years after Covid-19 first rolled around the world, business travelers are taking their most confident steps since, past the pandemic and into a changed world. This special issue of BTN explores the full scope of 2022's business travel recovery—from the recovery environment to the rate of business travel return and how travel managers have shaped new travel strategies, policies and processes.

BTN's 2022 Guide to Online Booking Tools.

In this guide, BTN hopes to help buyers looking for a new online booking tool—or those potentially in the market for the first time—understand how booking tools are functioning today and how organizations, program administrators and travelers stand to gain from effective travel booking tools.

• BTN's 2021 Airline Survey: 11 years and Counting for Delta
• BTN's 25 Most Influential of 2021
• One-on-One with Cvent CEO Reggie Aggarwal
• Industry Warily Assesses New Covid-19 Variant
• Amex GBT Makes SPAC Deal to Go Public

• BTN's 2021 Travel Manager of the Year: S&P Global's Ann Dery
• BTN's Best Practitioners of 2021
• As Demand Climbs, Hotels’ 2022 Confidence Grows
• Meetings Mavens: Wrestling with the New Realities of In-Person Events
• Innovate Conference 2021 Innovator of the Year: Grapevine

The Pandemic-Era Business Traveler

Tailoring business travel to individual needs has taken on new significance with the complexities introduced by Covid-19. What do business travelers need now, what do they want and can travel programs deliver?... READ NOW

• Uncertainty Still Reigns: BTN's 2021 Hotel Survey
• CWT's CEO Leans Into Recapitalization, Recovery
• U.S. Airlines Readying Vaccine Mandates Due to Contractor Status
• Big Names, Big Aims: Startup Spotnana Debuts
• Fox World Travel's George Kalka on Supporting Diverse Travelers

2021 Corporate Travel 100

BTN's 2021 Corporate Travel 100 is different. We began with our 2020 list and followed up with each company to investigate how the Covid-19 pandemic changed their programs. Aside from drastic reductions in business travel volume during 2020, companies told us about partnership changes, the ascendance of traveler wellbeing, the shift to virtual work and more.... READ NOW

• Pumping the Brakes: Cos. Slow Return to Travel
• Flexibility Key to Future In-Person Meeting Design
• Southwest Sets GDS Plan Despite Amex GBT Fee
• Airlines Prepare for Operational Challenges
• Amex GBT, Cvent Add CSR Questions for Hotel RFPs

BTN's 2021 Small & Midsize Enterprise Travel Management Report

Small- & midsize companies are leading business travel’s recovery after the coronavirus pandemic. They are also rethinking how to manage that travel—balancing traveler flexibility and freedom with new priority placed on duty of care.... READ NOW