Smaller Spenders, Bigger DealBTN's 2023 Small & Midsize Travel Management Report explores the new industry landscape of identifying, building and speaking to smaller market travel buyers. They may have less to spend than their large-market peers, but their opportunities to convert savings and access amenities may be better than ever.... Read the BTN Special Report
BTN's 2022 Small & Midsize Enterprise ReportSmall and midsize companies resumed travel faster than their large market counterparts. Can SME travel buyers throw their newfound weight around?... KEEP READING
2021 Small & Midsize Enterprise Report2021 Small & Midsize Enterprise Report... KEEP READING
2020: Reviving Business Travel at Small & Midsize CompaniesAnalyzing SMEs’ approach to travel management amid Covid-19, including a look at agency pricing and communication strategies, along with three case studies.... KEEP READING
2019: SMEs Are Big Players in the Corporate Travel IndustryThree SME travel program models, whether airline SME discounts unseated traditional RFPs, hotels dynamic pricing for SMEs, leveraging TMC rates for hotel programs and more.... KEEP READING
2017: SMEs in the Age of Technology, Innovation & GlobalizationWhat chatbots mean for the midmarket, travel mangement companies’ approach to SMEs, using expense data to muscle up hotel negotiating & expert advice on stronger travel policies, sourcing your first TMC &... KEEP READING
2016: Travel Buyers: Who They Are, What They Manage & HowBenchmarking for travel managers at small and midsize enterprises, globalization and travel risk management strategies and negotiation climates across supplier types.... KEEP READING
2015: Taking ControlSMEs moving toward large-market best practices, meetings cost control versus comprehensive strategic meetings management, plus expense management tools & 12 tips for working with suppliers.... KEEP READING
2014: From Unmanaged to Maturity, Small & Midsize Companies Take Myriad Travel Management PathsCost containment, a drift toward centralized meetings management, payment options, sourcing as corporate travel demand recovers & small doesn’t mean simple among travel management company clients.... KEEP READING